Annual Maintenance Contract (AMC)

The annual maintenance cost (AMC) refers to the expenses associated with maintaining and servicing equipment, machinery, software, or any other asset throughout a year. This cost typically includes routine maintenance, repairs, replacements, and sometimes upgrades or updates.

The exact cost of an AMC can vary significantly depending on several factors:

1. Type of Equipment/Asset: The complexity, size, and nature of the equipment or asset being maintained greatly influence the annual maintenance cost. For instance, maintaining heavy machinery might be more expensive compared to maintaining office equipment.

2. Service Level Agreement (SLA): The terms and conditions outlined in the service contract or SLA can impact the cost. A comprehensive agreement covering more services or with a quicker response time might be more expensive.

3. Frequency and Scope of Maintenance: The more frequent and comprehensive the maintenance required, the higher the cost might be.

4. Vendor/Service Provider: Different service providers or vendors have varying pricing structures and offerings. Prices can differ based on the reputation, expertise, and geographic location of the service provider.

5. Additional Services: Some AMC contracts might include additional services like software updates, emergency support, or extended warranties, which can impact the overall cost.

6. Equipment Age and Condition: Older equipment might require more frequent or extensive maintenance, potentially increasing the overall annual cost.

To determine an accurate annual maintenance cost, it’s essential to evaluate these factors and obtain quotes or estimates from maintenance service providers or the equipment manufacturer.

Comprehensive Maintenance Contract (CMC)

We are offering a Comprehensive Maintenance Contract (CMC):- CMCs are commonly used in industries where continuous and reliable operation of machinery or equipment is crucial in healthcare. These contracts offer peace of mind to clients by ensuring that their assets receive regular and comprehensive maintenance, reducing downtime and unexpected repair costs. However, the terms and inclusions of each Comprehensive Maintenance Contract can vary widely based on the agreement between the parties involved.

Key features of a Comprehensive Maintenance Contract may include:

1. Full Coverage: It covers all types of maintenance, including preventive maintenance, corrective repairs, routine servicing, and emergency support.

2. Multiple Services: It often includes various services such as regular inspections, parts replacements, software updates, troubleshooting, and technical support.

3. Flexible Terms: CMCs can have flexible terms and durations, tailored to the specific needs of the client. They can be short-term or long-term contracts.

4. Cost Inclusions: The contract may cover all costs associated with maintenance, including labor, materials, spare parts, and sometimes even upgrades.

5. Priority Service: Clients under a Comprehensive Maintenance Contract usually receive priority service, often with faster response times in case of emergencies or breakdowns.

6. Service Level Agreements (SLAs): Specific performance metrics and service level agreements might be outlined in the contract, ensuring that the service provider meets certain standards.

Online Support

We are providing online support, which covers a wide range of topics, from technical issues with software or to identify hardware issues to general inquiries about products or services. It’s a convenient way for people to seek assistance without needing to physically visit a support center or make a phone call.

This support can come in various forms:

Remote Assistance:- Some support services enable technicians to access and troubleshoot your device or system remotely.

Email Support:- Sending and receiving messages to resolve issues, ask questions, or seek guidance.

Service Solutions from Hindland Equipment

From dedicated service coordinators to field service engineers across the United States, our service team is ready to serve you.

Watch this short video to learn more about Block Imaging’s service capabilities.


Our expert engineers are well-equipped to service many imaging modalities including: 


Our technicians are located across the United States and are ready to troubleshoot via phone or travel to your location. Our service line is available 24/7 to keep your equipment up and running to minimize downtime and frustration. 

We prioritize a fast response time and aim to have an engineer at your facility as soon as possible. 


Black Imaging offers a Comprehensive full-service solution that

covers all bases when it comes to keeping your equipment running 


User service includes parts ,labor, and Travel expenses.

Manage Service Requests with Ease

Block Imaging offers customers access to Service Window, an online hub to manage service activity.

End-of-Life and End-of-Service For Medical Imaging Equipment

Learning that your imaging equipment has reached EOL or EOS from the original manufacturer can be scary. But, don’t panic! Our team of experts is ready to help you navigate next steps and ongoing service coverage when it comes to EOL/EOS.


Stay up to date on the latest in the medical imaging world, learn more about imaging equipment and parts. and discover resources to help plan your next project in our learning center.


How to Select the Best Service Options for ALL of Your Imaging Equipment 

A step-by-step guide to choosing your next imaging equipment service plan and provider. Find out how to answer the four most important questions when making imaging equipment service coverage decisions.

General Information about
Canon Ultrasound Machines

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the Toshiba Xario 200. In case it is not in stock we can source it for you through our network of trusted suppliers.

the Toshiba Xario 100. In case it is not in stock we can source it for you through our network of trusted suppliers.

Toshiba Aplio 500 Platinum Provides exceptional performance for greater clinical accuracy diagnostic assurance and departmental productivity

the Toshiba Aplio 300. In case it is not in stock we can source it for you through our network of trusted suppliers.